FAQ

General FAQs

What are the mall’s hours?

Monday – Saturday: 10AM–8PM & Sunday: 12PM–6PM

What is the mall’s phone number?
What is the mall’s address?
Are pets allowed?

While The Mall at Barnes Crossing is not currently structured for a pet friendly facility, we observe Mississippi state laws concerning service animals.

How do I contact Security?
Does The Mall at Barnes Crossing offer safety escorts?

Yes, please reach out to security if you feel you are in need of an escort for any reason.

Does The Mall at Barnes Crossing offer medical assistance?

In case of an emergency, there are AED Machines located on either end of the mall. Our security officers are also required to be trained on CPR in the event of medical emergencies.

Is there a lost and found?

Yes, in the Security Office which is located down a hallway just off Center Court.

Can I purchase gift cards?

No, The Mall at Barnes Crossing does not offer mall gift cards. However, the majority of our retailers offer in store gift cards that can be used at our location.

 

For information about the old gift card program, please reach out at 1-888-846-4308 as we are no longer affiliated with any gift card programming.

How do I contact customer service or mall management?
Where is the mall management office?

Located down a hallway just off of Center Court.

Does The Mall at Barnes Crossing have options for group dining?

Food Court with nine restaurants

Amenities FAQs

Do you have Wifi?

We no longer have the free wifi. Unless this has been added back and I didn’t realize it.

Is there a movie theatre?

Yes, Cinemark Movies 8.

Are strollers or wheelchairs available?

Yes, strollers are available for rent at the north end of the mall near the Children’s Play Area/Dick’s Sporting Goods, and free wheelchairs are available at the security office.

Do you allow mall walkers?

Yes, Mall doors open at 7am.

Is there a play area for kids?

Yes, the Children’s Play Area is on the north end of the mall located near Dick’s Sporting Goods.

Are there children’s activities?

We have the Play Area, At The Pier Arcade, Build A Bear, Animal Rides and our signature Carousel.

Are there restrooms?

The middle of the mall in the food court.

Where are the general sitting areas at The Mall at Barnes Crossing?

In the Belk wing and near Barnes and Noble

Is there a bank or ATM?

Food Court

Is there a nursing room available?

No

What exit do I take to get to The Mall at Barnes Crossing?

HWY 45N at Barnes Crossing

How far away is the nearest city?

We are located in the city limits of Tupelo.

Are backpacks allowed at The Mall at Barnes Crossing?

Yes

What is the parental guidance policy?

Youth under the age of 16 must be accompanied by an adult Friday and Saturday evenings after 7PM.

What is the smoking policy at The Mall at Barnes Crossing?

Per city ordinance smoking is prohibited within 25 feet of any main building entrance.

Are Scavenger hunts allowed at The Mall at Barnes Crossing?

With prior approval.

Do you have information about area hotels and the surrounding area?
Do you have information about local attractions?
Is there a dog park?

No

Is there a carousel?

Yes, Food Court/ Center Court. Tickets are $5.

Are there electric scooters?

No

Are there massage chairs?

Yes, located on each end of the mall and at Center Court

Is curbside pickup available at The Mall at Barnes Crossing?

No

Do you have a foreign currency exchange?

No

Are mobile phone charging stations available?

Yes, in the food court and at the Children’s Play Area.

Is there a FedEx, UPS, or USPS drop off?

USPS on the front sidewalk near the Food Court entrance.

Are there bike racks at The Mall at Barnes Crossing?

No

Rides & Parking FAQs

Where can I find parking?

Parking is available around the entire mall.

How much is parking?

Parking is free.

Is valet parking available?

No

Is there a Lyft/Uber area?

No

Does The Mall at Barnes Crossing offer jump starts?

No

What is the lost vehicle protocol?

Security will assist in locating vehicles.

What is the towing protocol?

No overnight parking.

Is there electric car charging stations?

Yes, charging stations are located at the northeast end of the parking lot.

Is there preferred family parking at The Mall at Barnes Crossing?

No